Performance Improvement
Turning Brick into Paper: An Example
We were “asked” if we could increase the throughput of the Navy’s sonar school by about 35% for the next two to three years. Enter the “five no’s method” for honing your fortitude. This is how we turned a lot of no’s into YES!!
Read MoreTask Analysis or “How DO you do that?”
Getting to the bottom of all the skills knowledge and other attributes to complete a task is a skill in itself. Here’s a video that shows how to do it.
Read MorePerformance Focused Smile Sheets: Applied
How many training sessions have you gone to where you received a one sheet evaluation form that asked you to rate your instructor, the course, the room, the chair and the snacks provided at ten a.m.? There IS a better way!
Read MoreFeedback: It’s all it cracked up to be!
A lot has been said on the topic of feedback. Google will give you about 2,070,000,000 results in 0.82 seconds. There are different kinds and different definitions… my interest is in the realm of workplace performance which is defined as “the transmission of evaluative or corrective information about an action, event, or process to the…
Read MoreKnowledge Management – or the worn path in the grass
I was walking into my current client’s building from the parking lot the other day and this path got me thinking about why everyone takes the shortcut across the grass. That got me thinking about the movie a few good men and the scene where Corporal Jeffrey Owen Barnes was cross examined by Captain Barnes……
Read MoreWhy do we obey?
Why do people willingly do what in retrospect is deemed to be obviously wrong?
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