Performance Improvement
“All models are wrong, some are useful.”
Part of the value consultants bring to their clients is the adaptation of “our” many models to fit client processes and language.
Read MoreEmployee Appreciation Day!
Employee Appreciation Day is observed annually on the first Friday in March. This day was created as a way of focusing the attention of all the employers in all industries on employee recognition. Businesses and organizations plan celebrations across the country recognizing the achievements and contributions of their employees. Employees are one of your greatest assets – regardless of…
Read MorePutting the NEED in Needs Assessment
If you can’t describe the problem or opportunity in terms of a gap in results, it’s a want, not a need and you should proceed directly to the stop sign, take a breath and give your problem a second look.
Read MoreGet to Know Your Customer Day
Make it a point to get to know a little more about your customers and make each of them feel like they are your most important customer of the day.
Read MoreA Better World: Are you Adding or Subtracting?
In all my adult years I have worked for some great adders and some real big subtractors. In retrospect, I am pretty sure I have been on both sides of the equation at different times in my life. I am also pretty sure that at the end of the day, my balance sheet will be in “the black” and overall I will have added more than I subtracted.
Read MoreNetworking Power
Social media is under fire right now and this article in NOT about THAT! I have always been pretty open in the digisphere (buzzword bingo!) because I believe the benefits far outweigh the risks. A couple days ago, I experienced some great examples of why. I was in Seattle for the International Society of Performance…
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