I am not sure that words can do justice to the impact that Brett has had personally within our group and with respect to the operation of our business and furthermore I'm not sure that Brett himself can fully comprehend or appreciate the positive impact that he has had at North American.
Brett, in the completely unfamiliar discipline of teaching people how to operate heavy trucks, in the completely unfamiliar realm of the Ministry of Advanced Skills and Education, through his passion for learning and understanding, was able to organize our courses in such a manner that when presented to our trainers, was able to garner the respect of industry professionals with nearly 200 years of combined experience and where Brett had no practical experience himself.
He was able to synthesize training and teaching concepts and practical instruction which by any standard was nothing more than semi organized chaos, and with time and understanding, assisted us in creating a world class training manual that is modern, concise and easy to follow.
What he helped create was much more than a simple training document, it is the platform to our future success. Brett is now an integral part of our team, respected by all that have the pleasure to work alongside him.
From a personal standpoint Brett is an exceptional human being and an absolute pleasure to work with and from a professional level he is completely engaged and the work that is produced is at world class level.
The Navy's loss was clearly our gain, and at this time we would like to thank Retired Lieutenant Commander Brett Christensen for his service in defence of this great Nation and we look forward to a continued and deepened relationship.
Ben Santucci, B.E.S. (Honours)
North American Transport Driving Academy
The Canadian Armed Forces Military Police Headquarters brought Workplace Performance Consulting (WPC) onboard to produce a Problem Definition Paper as the first step in preparing to do an occupational analysis for the Military Police and Military Police Officer occupations. WPC developed a solid plan to engage as many Military Police members as possible in a short time frame, executed the plan and compiled the extensive results to report the findings clearly and concisely. They went above and beyond in gathering the data. The MP and MPO occupations were approved to commence the occupation analysis as a result of WPC's efforts and the report has been a keystone reference in the ongoing work to redesign the occupation. I definitely recommend WPC to any business with organization performance issues. They get to the root of the problem!
LCdr Jill Page
Military Police Headquarters
Leaders from the Anglophone West School District attended the one-day Improving Workplace Performance Workshop (IWP) facilitated by Brett Christensen on 23 November 2017.
The IWP workshop was well designed and included several activities to keep our attention on the objectives. By the end of the day, everyone was confident that they would be able to use the methods we learned to identify problems, determine the causes, assess and choose the best solutions and measure the results.
I can confidently recommend this workshop to anyone working in a management or business consulting role.
Director of Finance and Administration, Anglophone West School District
I just concluded working with Brett from Workplace Performance Consulting on transitioning a workshop from classroom to online learning. He guided me through a process that was new and challenging for me. He answered all my questions, was patient, understanding and gave recommendations and sound advice through out the project which added tremendous value. He never got stressed or upset over the many challenges we faced, making him a true professional The final product is much better due to Brett"s expertise and exceeded my expectations I definitely plan to work with him again and would recommend him highly.
Karen McDonald Hurley