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A Process Model to Improve Performance
Last month I shared V10 of the Performance Improvement Process Model or PIPM. While I had started writing earlier about the differences between problems and opportunities in “Opportunities vs. Good Ideas“and needs vs. wants in “Putting the NEED in Needs Assessment,” V10 has had some significant changes! Rather than write a long post – it…
Read MoreImproving the Performance Improvement Process Model
A brief overview of the tenth iteration of the Performance Improvement Process Model (PIPM)
Read MoreOpportunities vs. Good Ideas
An opportunity will increase the value of your organizational outcomes by improving results at one or more of the three levels. A good idea on the other hand will make work, expend resources and possibly look productive in the short term, without contributing real value at any level.
Read MoreJust because it says performance doesn’t mean it’s there (sadly)
As a professional in the field of performance and learning, it is important for me to continually learn and to give back. To do that – in part – I have been a long time member of the International Society for Performance Improvement (ISPI) and the Institute for Performance and Learning (I4PL) – previously the…
Read MoreCanada’s favourite coffee – why the shift?
On the 22nd of October 2017, MSN Money reported that McDonald’s McCafe Coffee is now Canada’s favourite coffee chain. Tim Horton’s, which I think most people would assume to be the front runner in this contest was FOURTH! Second Cup and Starbucks were second and third respectively. In 2014, Canadian Business reported that Timmies was…
Read MoreNeeds Assessment or Needs Analysis?
There are two terms that often get used interchangeably, Needs Assessment and Needs Analysis. They are different. Here’s why.
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